Background

The client was looking for a website redesign to stay up-to-date and at par with the W3C’s (World Wide Web Consortium) international web standards. They knew that it would take more than just adding new features, so they enlisted our services in order to help them fix any existing issues on their site as well get ahead of future problems.

Challenge

When our client first hired us to help them fix their website, they were in a tight spot – they were unable to implement changes on their website and therefore, were unable to get it live.

Despite receiving very few details from the client about their project – from their website’s backend structure and administrative areas to the hosting services that they were using – we tackled the problem head on! Our first challenge was to analyze the full scale of the problem and then, to quickly deliver the client effective solutions while adhering to their specific requirements.

The second challenge was redesigning their website, which hadn’t been modified in over 5 years! We were asked to make it sleek, elegant and modern, while upholding web development standards and using best practices. The client also requested feature updates and web maintenance solutions.

Background

Blue Studios is providing online learning opportunities to students starting from preschool to 12th grade with the help of online learning classes and many other skill based courses of various categories through webinars, videos, and live classes.

Before reaching out to Mpire Solutions, they were not aware of the concept of a leaderboard. Morever, no mechanism existed to rank the users based on projects, assignments, and quizzes for a specific subject and / or other categories. Instead, they were using a grading system based on marks without any conceptualization of leaderboard rankings.

To begin with, they required a complete mechanism of an event calendar where the users can easily book online projects based on availabilities and offers. We had to select the most appropriate technology to develop an efficient, user-friendly, and integrated event calendar.

Furthermore, with live classes and other online learning activities that can help the users earn rewards, they wanted us to create a mechanism of reward redemption using the right technologies and integration with third parties and within the platform, so that registered users can easily redeem their gifts without any delays.

The last thing they required was a customized and integrated email management system to deal with the auto-generated email throughout the registration process.

Challenge

The main task was to create a leaderboard from scratch while integrating all other functions that are related to assignments and the grading system. Since Blue Studios were already using different third-party integrated platforms (Klayvio, Userpilot, & Typeform), our team had to face a lot of limitation throughout the process of development.

Another main challenge was to initiate the custom codes due to no direct access. Our team of experienced and certified developers spent extensive time on the project to find and implement the best possible solution in order to meet the requirements. The client provided us with a specific design and we had to suggest the most efficient technologies for different platforms of the website to get the desired results.

The reward redemption process was yet another challenge for our team. We had to use the right third-party integration platform to develop a well-structured and smooth reward redemption process for the registered users that were ranking in the leaderboard. Other than that, the client required a proper email management system for the new users so that when they register on the platform, they can get the confirmation email right away.

Requirements

• Integrated Leaderboard Development – To create, implement, and integrate a leaderboard for a proper ranking system based on different online activities.
• Event Calendar Development – To manage the live activities and to book for available projects.
• Features Enhancement – To enhance existing features in order to effectively integrate with the leaderboard.
• Integrated Gift/Reward Redemption Process – To redeem the gifts based on grades & ranking, on the leaderboard.
• Email Management System – To generate and send auto-generated emails through third-party integration throughout the registration process.

Background

OneProximity is a well-known platform to generate and secure login information (ID & Password) for its registered customers. Previously, they only had a mobile app through which customers could manage & secure their login credentials for various platforms regardless of any nature.

The key reason why OneProximity reached out to us was to enhance the functionalities of this app by making it available to the customers via desktops, laptops and personal computers using customized extensions for Chrome and Safari.

Challenge

Before approaching Mpire Solutions, they only had a mob app as a password manager and were facing challenges in updating the registered credentials manually. The main challenge was to develop extensions for two platforms (Chrome and Safari) from scratch and with the same functionalities so that customers can also use the proximity app on their desktops and personal computers as well.

The primary challenge was not just to develop the extensions, but to ensure that the customization integrates with an existing app smoothly. Our team of developers conducted an extensive audit of the application before suggesting a way forward. A technical and security challenge was about encrypting the passwords within the existing app. The deep understanding of OneProximity application enabled us to move towards the solution while keeping all other important factors under consideration.

Requirements

• Customized Extension Development for Chrome – To make the app solutions available to customers using Google Chrome.
• Customized Extension Development for Safari – To make the app solutions available to the customers using Safari.
• Implementation, Support, & Monitoring – To implement and monitor the overall performance of the extension.

Our client is a renowned manufacturer and supplier of a wide range of healthcare products. They are registered sellers on ecommerce big boxes like Amazon and ebay where the order inflow was constantly growing every passing day, leading to an increase in the B2B trade with partners.

Challenge

Being a large-scale manufacturer, the client was receiving surplus orders and meeting customer demands in a cost efficient manner was becoming a challenge for them on a daily basis. Their existing business process was not well-adjusted to handle such huge number of orders.

While the demand for their products kept growing, it also led to a sharp increase in the transactions causing the existing EDI solution cost exceed the planned budget.

This and other issues pertaining to accuracy of business transactions with their trading partners/stakeholders were eventually creating wide-range of problems on the business and client / customer side.

Requirements

• Stability – the system needs to be steady enough to handle numerous orders.
• Cost Efficiency – the system must be able to handle huge number of transactions with minimal cost on 3rd party EDI services.
• Monitoring – the admin personal should have all the controls necessary to set the desired security and error handling mechanism.

Introduction

Utility Business Media, Inc. (UBM) is the utility industry’s leading publisher and producer of utility safety and leadership-focused content and education. They were looking for some experienced Salesforce development teams to help them set up, track the customer journey, and automate their routine client communication which was based on different criteria within their Salesforce website, such as automated generation of training certificates for registered candidates based on hours completed throughout the sessions. However, the training hours were dynamic and varied from applicant to applicant.

Challenge

When the client reached out to Mpire Solutions they already had a functional Salesforce website. The client used to manually enter the data of the registered applicants based on attendance and training hours in order to generate certificates for each individual.

The UBM management decided to get a customized and integrated Salesforce system that can generate certificates automatically based on hours completed by each registered applicant.

The main challenge was to work on the different conditions, limitations, and validations to automate the process of certificate generation. The client used to record the attendance of the training sessions by manually maintaining an excel sheet before uploading the same to their Salesforce system.

Another challenge was to deal with the exceptional cases throughout the data management system. For instance, an applicant is registered for a specific training session but never punched the attendance, or joined the session late leaving behind no records. We had to consider every basic possibility to create the best-fit Salesforce solution for the client.

Requirements

• Automated Certificate Generation – To generate certificates for each individual based on attendance and hours.
• Eligibility Criteria – To manage and keep track of the registered users before generating the certificate of any particular training.
• Data Integration and Management – To streamline the entire end-to-end training process.
• User Creation – To identify the status of whether the applicant is new or already registered with the platform.

O ur client is an established manufacturer and supplier of lifestyle products ranging from kitchen, household, fitness, and outdoor to recreation. Keeping in mind their broad spectrum of products, they are registered sellers on eBay, Amazon, etc.

They were receiving enormous numbers of orders from their partners. To ensure efficient business processes and lesser paperwork, they incorporated cloud based B2B EDI trading solution while integrating it with their NetSuite ERP for end-to-end cycle of order creation to order fulfillment.

Challenge

Being a large scale manufacturer, the client was already getting surplus orders. Due to COVID-19, the demand for their products increased further resulting in a great number of EDI based transactions. Due to a surge in such transactions, the cost of their current EDI service provider had also grown manifolds.

On a separate note, due to a constant increase in the EDI based transactions, mapping requirements also increased exponentially which is a cumbersome process, sometimes taking days and weeks to accomplish. This eventually creates business issues on the client / customer side. Besides, while accuracy remained a core requirement for seamless exchange of business transactions with their trading partners/stakeholders, the solution was also prone to errors.

Requirements

• Stability – the system has to be stable enough to handle several orders.
• Monitoring – the system should be monitored to alert the operation personnel about any errors.
• Partners: B2B and Big Box Retailers including Amazon, Ebay, Sephora, Macys, and Bed Bath & Beyond.