How to Create a Newsletter in HubSpot for Better Email Engagement

How to create a newsletter in HubSpot is a question most businesses ask when they want to improve customer engagement but feel overwhelmed by email tools, content planning and subscriber management. Many marketers collect emails in spreadsheets, design newsletters in separate tools and manually send campaigns without tracking results. HubSpot eliminates this confusion by giving you a centralized platform for designing emails, managing lists and automating outreach. And if you want expert execution, working with a trusted HubSpot agency ensures your newsletter strategy drives measurable business outcomes instead of being another monthly task no one reads.

How to setup a newsletter in HubSpot?

HubSpot lets you build a newsletter with custom modules, subscriber lists and branded email templates in minutes.

Why HubSpot Is Ideal for Newsletter Creation

HubSpot simplifies newsletter creation for marketing teams, founders and sales leaders who want consistent communication without juggling different platforms. You get list management, automation triggers, drag-and-drop email design, workflows and analytics inside a single ecosystem no scattered spreadsheets or last-minute reminders.

Real-Life Problem Scenario

Richaelle, a marketing lead at a SaaS startup, used Mailchimp for newsletters, Google Sheets for lead tracking and HubSpot CRM for deals. Every month, she exported contacts manually, checked duplicates, fixed formatting errors and still sent newsletters to the wrong segment. Her CEO blamed the marketing team for unsubscribes and declining open rates.

After shifting everything into HubSpot, Nadia created lists based on lifecycle stages, engagement scores and industries. She now sends newsletters in 20 minutes instead of three days and subscriber complaints almost disappeared.

Step-by-Step Guide: How to Create a Newsletter in HubSpot

Follow these steps to learn how to create a newsletter in HubSpot without confusion or wasted effort.

1. Go to the Email Marketing Tool

Log into HubSpot and navigate to Marketing → Email. Choose the Regular email type. This is the foundation where your newsletter begins.

Real issue solved: Most companies struggle because they start editing templates without knowing the right email type.

2. Choose a Template That Matches Your Brand

HubSpot provides drag-and-drop templates. Pick one that reflects your theme. Avoid unnecessary elements simple layouts improve reading time and mobile friendliness.

Real issue solved: Teams often overdesign newsletters, assuming visuals compensate for weak content. They don’t.

3. Add Logo, Header, Intro and Core Content

Use your brand logo at the top. Add a short introduction (never exceed 2–3 lines). Insert your main content blocks such as:

  • Blog highlights

  • Company announcements

  • Feature releases

  • Customer success stories

Pro Tip: Humans skim keep each content block concise.

4. Personalize With Tokens

HubSpot lets you greet users by their first name or customize sections based on their behavior. People engage better when emails feel relevant.

Example
Hi John, we noticed you downloaded our HubSpot CRM checklist last week.

5. Create the Right Subscription List

The quality of your list determines your open rates. HubSpot lets you build lists based on:

  • Lifecycle stage

  • Geographic location

  • Last email engagement

  • Industry tags

Real-world example:
A U.S. eCommerce brand segmented VIP buyers and sent them exclusive monthly deals. Newsletter-based revenue jumped 32% in 90 days.

6. Preview and Test Your Newsletter

Send test emails to teammates before publishing. Check:

  • Mobile view

  • CTAs

  • Broken links

  • Personalization tokens

Skipping this step often leads to embarrassing brand mistakes.

7. Schedule or Automate Your Send

HubSpot provides scheduling and workflow-based sending. Use optimal send times based on your subscribers’ time zones.

Common Mistakes to Avoid When Creating HubSpot Newsletters

Even with the right tools, businesses still make avoidable errors.

Mistake #1: Sending to everyone in the CRM

Your CEO, accountant and support team don’t want your marketing email. Segmentation is essential.

Mistake #2: Writing newsletters like corporate reports

People delete emails they can’t skim. Use conversational language and real examples.

Mistake #3: No clear CTA

Newsletters must drive action. Every scroll should lead to an opportunity.

Mistake #4: Ignoring analytics

HubSpot shows opens, clicks, bounce rates and device metrics. Use them. Don’t guess.

how to setup a newsletter in hubspot

Real People, Real Newsletter Problems

Problem Before HubSpot After Using HubSpot
Missed Follow-ups Manual exports and CSV chaos Automated workflows
Low Open Rates Generic emails Segmented newsletters
No Content Ideas Random topics Data-driven personalization
Unsubscribes Repetitive announcements Educational sequences

Advanced Tips to Improve Newsletter Performance

These techniques transform ordinary newsletters into subscriber favorites:

Use Content Clusters

HubSpot identifies trending topics from your blog data. Include related blog posts to drive more organic sessions.

Add Customer Stories

People relate to other humans. Include mini case studies and problem-solution narratives that reflect real challenges.

Measure Subscriber Growth

Track list growth and churn rate monthly. Good newsletters steadily grow subscribers even if slowly.

Relevant Guide

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Hire n8n experts

Flodesk api to hubspot

Conclusion

Understanding how to create a newsletter in HubSpot is a strategic advantage not just a marketing task. With strong segmentation, appealing content blocks and automated workflows, businesses build meaningful relationships at scale. If you’re not confident about setup, hiring a HubSpot company ensures newsletters evolve into predictable revenue channels.

FAQs

You can create a newsletter by using HubSpot drag-and-drop email editor, selecting a template, adding your content and sending it to your subscribers from the Email tool.

Go to Marketing → Email → Create Email, choose a newsletter template, add text and images, connect a list, preview the email and click Send or schedule it.

Navigate to Contacts → Lists → Create List, define your filters or imports and save it. HubSpot will automatically group contacts that match your criteria.

Yes, ChatGPT can draft a complete newsletter, including headlines, topics and content ideas, based on your brand tone and audience requirements.

Yes. HubSpot displays open rates, click rates, bounces, devices and subscriber engagement metrics.

By Uttam Mogilicherla

I am a certified HubSpot Consultant, Full Stack Developer, and Integration Specialist with over 15 years of experience successfully transforming business-critical digital ecosystems. My expertise spans the entire software lifecycle, ranging from high-performance web application development to managing large-scale migrations, enterprise-grade CRM integrations, and secure compliance-driven solutions.

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