How to Integrate PandaDoc with HubSpot: A Complete Step-by-Step Guide

If your sales team still juggles between HubSpot and PandaDoc to send proposals and close deals, it’s time to change that. Integrating both platforms helps you automate document creation, track engagement, and close deals faster all without leaving HubSpot.

As a certified HubSpot Agency with 15 years of CRM integration experience, Mpire Solutions helps businesses connect tools like PandaDoc, HubSpot, and even pendo hubspot integration to streamline customer engagement and revenue operations.

This guide explains how to integrate PandaDoc with HubSpot, why it matters, and how real sales teams use it to reduce manual work and speed up the deal cycle.

Why Integrate PandaDoc with HubSpot?

Integrating PandaDoc with HubSpot brings your proposal and CRM data together — giving your team full control over deal documentation from within HubSpot.

1. Centralized Document Management

Instead of downloading, uploading, and emailing PDFs, you can send and track proposals directly inside HubSpot deals. Every document sent through PandaDoc automatically syncs with HubSpot records.

2. Automated Data Sync

When your integration is active, HubSpot properties such as client name, deal value, and close date can populate automatically in PandaDoc templates, removing repetitive data entry.

3. Real-Time Status Tracking

From the HubSpot deal view, you can instantly see whether a proposal is sent, viewed, or signed — helping sales reps follow up at the perfect time.

4. Consistent Branding

All PandaDoc templates in HubSpot maintain your company’s visual identity and pricing consistency across every proposal.

Step-by-Step: How to Integrate PandaDoc with HubSpot

Follow these steps to set up your integration properly and ensure both systems communicate efficiently.

Step 1: Access PandaDoc Integrations

1. Log into your PandaDoc account.

2. Navigate to Settings → Integrations.

3. Search for HubSpot in the available integrations list.

4. Click Connect and authorize PandaDoc to access your HubSpot data.

Step 2: Connect Your HubSpot Account

When prompted, log in to your HubSpot account and grant permission for PandaDoc to read and update records such as:

• Contacts

• Companies

• Deals

• Custom properties

This ensures PandaDoc can pull dynamic data when generating documents.

Step 3: Enable the PandaDoc Panel in HubSpot

Once connected:

1. Open any deal record in HubSpot.

2. Click View PandaDoc in the right panel.

3. You’ll now see options to create, send, or view existing PandaDoc documents linked to this deal.

Step 4: Map HubSpot Fields to PandaDoc Variables

Field mapping allows data from HubSpot to automatically fill your PandaDoc templates.
For example:

• {{Client.Name}} → HubSpot Contact Name

• {{Deal.Amount}} → HubSpot Deal Value

• {{Company.Address}} → HubSpot Company Address

This step is essential for automation and accuracy.

Step 5: Create a PandaDoc Template

In PandaDoc:

1. Create a new document or upload your branded proposal template.

2. Add variables where HubSpot data should appear.

3. Save and label it for quick use by your team.

Every time a sales rep creates a new proposal in HubSpot, this template will auto-populate client data instantly.

Step 6: Send and Track Documents

From within the HubSpot deal record:

1. Click Create Document under the PandaDoc section.

2. Select your saved template.

3. Review populated fields and send for e-signature.

HubSpot will automatically track the document’s status (sent, viewed, completed) and update your deal timeline.

Real-Life Example: From Manual Proposals to Automation

Scenario:
Before integrating PandaDoc with HubSpot, a SaaS sales team at a mid-sized software company spent 2–3 hours per day preparing and following up on proposals. Reps often lost track of whether clients opened documents.

After Integration:
By connecting PandaDoc and HubSpot:

• Sales reps now generate personalized quotes in under 5 minutes.

• Managers track proposal activity directly in HubSpot.

• Follow-up emails are triggered automatically when a proposal is viewed but not signed.

This shift reduced admin work by 40% and improved close rates by 18%.

Best Practices for a Smooth Integration

1. Use Consistent Property Naming

Make sure your HubSpot properties (like “Deal Value” or “Customer Name”) match your PandaDoc variables for automatic field mapping.

2. Restrict Access

Only allow authorized HubSpot users to send and view PandaDoc documents. This prevents accidental edits and maintains compliance.

3. Automate Notifications

Set up HubSpot workflows to alert sales reps when:

• A document is opened

• A proposal expires

• A deal is marked “Closed Won”

4. Audit Your Integration

Every quarter, review your templates, field mappings, and automation logic to ensure accuracy especially if your sales pipeline or CRM fields change.

Troubleshooting Common Issues

1. Missing PandaDoc Panel in HubSpot

Ensure your integration is properly connected under both platforms and refresh the HubSpot browser cache.

2. Incorrect Data Mapping

Revisit field mappings under PandaDoc Settings → CRM Fields and ensure variable names align exactly with HubSpot property names.

3. Template Variables Not Populating

Check that your PandaDoc template variables are correctly wrapped in double braces ({{VariableName}}) and exist in your HubSpot record.

Advanced Integration Options

For teams with complex deal structures or multiple approval layers, advanced integration methods can provide extra functionality:

• HubSpot Workflows + PandaDoc Actions: Automate proposal creation when a deal reaches a specific stage.

• Custom API Integration: For enterprise-level teams, developers can use PandaDoc and HubSpot APIs to create deeper, bi-directional workflows.

• Reporting Dashboards: Combine document engagement data with HubSpot reports for full visibility on proposal performance and close rates.

Mpire Solutions has implemented these advanced workflows for clients across SaaS, manufacturing, and financial services helping them reduce manual sales admin and accelerate time-to-close.

Conclusion

Integrating PandaDoc with HubSpot bridges the gap between sales automation and document management. With a few clicks, you can send branded proposals, track engagement, and capture e-signatures — all from one place.

As a trusted HubSpot Company, Mpire Solutions specializes in connecting business-critical tools like PandaDoc, HubSpot, and other third-party apps to streamline sales operations. If your organization is ready to automate documentation and close deals faster, our consultants can help you set up and optimize the integration.

FAQs

1. Can I send PandaDoc documents directly from HubSpot?
Yes. Once integrated, you can send, view, and track all PandaDoc documents directly within HubSpot’s deal records.

2. Is the PandaDoc and HubSpot integration free?
The basic integration is available on all PandaDoc Business and Enterprise plans. HubSpot users do not need additional software to activate it.

3. What HubSpot data can I use inside PandaDoc?
You can use contact, company, and deal properties — including custom fields — to auto-fill documents and personalize proposals.

4. Can I automate document creation when a deal stage changes?
Yes. Using HubSpot workflows, you can trigger PandaDoc document creation or email notifications based on deal stage updates.

5. Who can help me set up PandaDoc HubSpot integration professionally?
Experienced consultants like Mpire Solutions can help you plan, configure, and optimize the integration to align with your existing sales process and workflows.

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