Background
Our client is an established manufacturer and supplier of lifestyle products ranging from kitchen, household, fitness, and outdoor to recreation. Keeping in mind their broad spectrum of products, they are registered sellers on eBay, Amazon, etc.
They were receiving enormous numbers of orders from their partners. To ensure efficient business processes and lesser paperwork, they incorporated cloud based B2B EDI trading solution while integrating it with their NetSuite ERP for end-to-end cycle of order creation to order fulfillment.
Challenge
Being a large scale manufacturer, the client was already getting surplus orders. Due to COVID-19, the demand for their products increased further resulting in a great number of EDI based transactions. Due to a surge in such transactions, the cost of their current EDI service provider had also grown manifolds.
On a separate note, due to a constant increase in the EDI based transactions, mapping requirements also increased exponentially which is a cumbersome process, sometimes taking days and weeks to accomplish. This eventually creates business issues on the client / customer side. Besides, while accuracy remained a core requirement for seamless exchange of business transactions with their trading partners/stakeholders, the solution was also prone to errors.
Solution
Benefits
- A range of APIs exposed as Connectors reduce the integration challenges
- Connect and Integrate data from the cloud to on-premises
- B2B and enterprise messaging in the cloud
Azure Logic Apps is a cloud service which helps integrate different services by providing ready-to-use connectors, ranging from SQL Server or SAP to Azure Cognitive Services. While the underlying platform handles scale, availability, and performance, Logic Apps is especially useful for use cases and scenarios where coordinated action is needed across multiple systems and services.
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